Privacy Policy
Print United UK Ltd Company Registration Number: 991001931064.
Effective Date: 15 June 2026 | Last Updated: 15 June 2026
This policy explains how Print United UK Ltd collects, uses, discloses and safeguards your personal data when you visit our website, place orders, create an account, or otherwise interact with us — in line with the UK GDPR and the Data Protection Act 2018.
On this page
01 Introduction 02 Who We Are 03 Information We Collect 04 How We Collect Your Information 05 How We Use Your Information 06 Legal Basis for Processing 07 User Accounts 08 Orders and Payments 09 Artwork and Uploaded Files 10 Marketing Communications 11 Google Analytics 12 Cookies and Similar Technologies 13 Sharing Your Information 14 International Transfers 15 Data Security 16 Data Retention 17 Your Rights Under UK GDPR 18 Children's Privacy 19 Third-Party Websites 20 Changes to This Privacy Policy 21 Contact Us 22 ICO 23 Live Chat Option
01 Introduction
PRINT UNITED UK LTD ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, use our services, create an account, place orders, subscribe to marketing communications, or otherwise interact with us. This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws. By using our website, you acknowledge that you have read and understood this Privacy Policy.
02 Who We Are
PRINT UNITED UK LTD is the data controller responsible for your personal data.
Company Name: PRINT UNITED UK LTD
Registered Address: 162–168 High Street, Rayleigh, Essex, SS6 7BS, United Kingdom
Email Address: info@print-united.co.uk
03 Information We Collect
- Identity Information: Full name, Username, Account login details
- Contact Information: Email address, Telephone number, Billing address, Delivery address
- Account Information: User preferences, Account activity, Saved designs or order history
- Transaction Information: Order details, Product selections, Payment status, Invoice records
- Technical Information: IP address, Browser type and version, Device information, Operating system, Website usage information
- Marketing Information: Newsletter subscription preferences, Communication preferences
04 How We Collect Your Information
We collect information when you visit our website, create an account, request quotations, place orders, upload artwork or files, contact our commercial client support team, subscribe to newsletters, or interact with website features. We may also collect information automatically through cookies and analytics technologies.
05 How We Use Your Information
We use your personal information to process and fulfil orders, manage accounts, provide quotations, respond to enquiries, verify transactions, improve our services, prevent fraud, maintain security, and comply with legal obligations. We also send service-related and marketing communications (where permitted).
06 Legal Basis for Processing
Under UK GDPR, we rely on Contractual Necessity (order fulfilment), Legitimate Interests (business management, security), Legal Obligations (tax, accounting), and Consent (newsletters, marketing).
07 User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your credentials. Notify us immediately of any unauthorised access. We reserve the right to suspend accounts used unlawfully.
08 Orders and Payments
Payments are processed using third-party providers such as PayPal. We do not store full payment card details on our systems. PayPal processes your payment information according to its own privacy practices.
09 Artwork and Uploaded Files
Commercial clients may submit artwork, technical specifications, site information, and related files solely for corporate infrastructure allocation and active SLA contract tracking. Clients confirm they have the rights and authority to provide submitted materials.
10 Marketing Communications
We may send service, procurement, and business communications relevant to a commercial procurement client’s active SLA framework. Promotional communications are sent only where permitted and include a clear way to opt out.
11 Google Analytics
We use analytics tools to understand website performance, page relevance, and business enquiry journeys. Analytics information is used to improve our B2B procurement service.
12 Cookies and Similar Technologies
Cookies and similar technologies support site security, accessibility, analytics, and relevant procurement information. Where required, consent is requested and preferences can be changed through site controls.
13 Sharing Your Information
We share information only where needed to provide corporate procurement services, deliver an active SLA framework, support secure payment processing, manage logistics, or meet legal obligations. We do not sell personal information.
14 International Transfers
Our operations and delivery services are focused on the United Kingdom. If a service provider processes data outside the UK, we use appropriate safeguards required by applicable data protection law.
15 Data Security
We use reasonable technical and organisational safeguards to protect corporate procurement records, contact details, account credentials, and SLA contract tracking information.
16 Data Retention
We retain information only for as long as needed for corporate procurement records, active SLA contract tracking, legal requirements, dispute handling, and business administration.
17 Your Rights Under UK GDPR
Subject to applicable law, individuals may request access, correction, deletion, restriction, portability, or objection to processing. Requests should be sent to info@print-united.co.uk.
18 Children’s Privacy
PRINT UNITED UK LTD operates strictly in the B2B corporate procurement space and does not knowingly collect personal data from individuals under 16. Our services are intended for commercial procurement clients and authorised business representatives.
19 Third-Party Websites
Our website may reference manufacturer or service-provider websites. Those websites operate under their own privacy notices and terms. Commercial clients should review those documents before sharing information.
20 Changes to This Privacy Policy
We may update this Privacy Policy when our services, legal obligations, or active SLA framework changes. The latest version will be published on this page with its effective date.
21 Contact Us
For privacy and corporate procurement enquiries, contact PRINT UNITED UK LTD at info@print-united.co.uk or 020 4514 7333. Company Registration Number: 991001931064.
PRINT UNITED UK LTD
162–168 High Street, Rayleigh, Essex, SS6 7BS, United Kingdom
Email: info@print-united.co.uk
22 ICO
If you have concerns about our handling of personal data, contact the Information Commissioner’s Office at https://ico.org.uk/ or use its official reporting and guidance services.
23 Live Chat Option
We use a live chat feature powered by LiveChat to enhance your experience. We may collect your name, email address, IP address, and message content to respond to support queries. Data is used for support, improvement, and quality assurance purposes.